FAQs

The address you are mailing to should be written as follows:

Recipient’s name
Business’s name (if applicable)
Street address (with apartment or suite number)
City, State and ZIP code (on the same line)*
Country*

Your credit card will be charged once fulfillment of your order is complete. Please note that online statements for credit and debit cards may display a preauthorization of funds immediately after purchase.

We like to give you plenty of payment options: we accept Visa, MasterCard credit card as our secure payment method which accepts all kinds of credit or debit cards. And we do offer Cash on Delivery (COD), you can pay your order when the goods is delivered to you.We do not accept personal checks or money orders. We also take security very seriously indeed, so your details will be safe with us.

All credit and debit card holders are subject to validation and authorization by both us and the card issuer, to maintain security and prevent fraud.

There is a large number of reasons why a credit card may be declined, from there not being enough funds available on the card, to the card being expired, the billing address being incorrect, etc.

If you have a discount coupon, when you go to “check out” page, you may find an option where you need to input the number, that’s how you use it.

We try to publish as much useful info as we can about all our products, to help you buy the things that will suit you best.

The product page for every item includes sizing, a detailed description, care instructions, and most importantly, plenty of images.

If there is anything further information you feel we need to put on there to help you, just let us know what information you’d like to see and we’ll do our best to include it.

There is one currencie available as follow: EURO

Please don’t worry; it is safe to order on our website. We use industry-standard encryption technologies when transferring and receiving customer data exchanged with our site server. None of your credit-card details will be revealed. During checkout, when you enter your credit card & personal information at our online store, you are passing the information securely to us, using secure socket layer technology (SSL).Welcome to choose your favorite items on our website.

Please allow up to 14 business days (from the date you shipped the package) for us to receive your package and process your return. Once we have completed the return, you will receive a confirmation email.